FAQ

SHIPPING

We ship world wide! Estimated Shipping Time is 7-14 Business Days.

Return Policy

Customers have 7 days from the date their order is delivered to submit a return or exchange request. Requests made after this period may not be approved.

Item Requirements

To be eligible for a return or exchange, the product must:

- Be unused and unworn
- Be in the same condition it was received
- Include the original box and packaging
- Not show signs of damage caused after delivery

Requesting a Return or Exchange

To initiate a return or exchange, contact our support team with your order number and details about the issue. Once your request is reviewed, we will provide instructions for the next steps.

Exchanges

If you ordered the wrong size or prefer a different model, you may request an exchange within the 7-day period, subject to product availability.

Refunds

Once the returned item arrives and passes inspection, the refund will be issued to the original payment method used at checkout.

Important Notes

Returns that do not meet the eligibility conditions, or requests submitted after the 7-day return period, may be declined.